Privacy Policy
Last Updated: January 9, 2026
Introduction
At RaceRentals, LLC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform to rent vehicles for races, track days, or related events. By accessing or using our website and services, you agree to the terms outlined herein. If you disagree with any part of this policy, please do not use our service.
Information We Collect
We collect two types of information:
1. Information You Provide
- Personal Details: Name, email address, phone number, physical address, and date of birth (for account creation and verification).
- Vehicle Listing Information (if applicable): Vehicle make/model, year, registration details, photos, insurance documentation, and other materials required to list a vehicle for rent.
- Payment Information: Credit/debit card details or other payment method information processed securely by third-party payment processors. We do not store full payment card numbers on our servers.
- Communication Preferences: Opt-in/out preferences for marketing emails or notifications about races/track days.
- Profile Information: Driver's license information, racing experience, bio, location, and other profile details you choose to share.
2. Information We Collect Automatically
- Usage Data: IP address, browser type, device information, operating system, and browsing behavior (e.g., pages visited, time spent).
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar tools to enhance your experience, analyze traffic, and assist in error tracking. You can manage your cookie preferences here.
- Vehicle Analytics: Views, shares, and favorites for vehicle listings (aggregated data).
How We Use Your Information
We use the information we collect for the following purposes:
- Providing and Improving Our Service: To facilitate vehicle rentals, match renters with car owners, process payments securely, resolve disputes, and improve our platform's functionality and user experience.
- Customer Support: To respond to inquiries, provide technical support, and address concerns related to your use of the service.
- Legal Compliance: To comply with applicable laws, regulations, or legal requests (e.g., law enforcement investigations).
- Safety and Security: To verify identities, prevent fraud, and ensure the safety of participants in races and track events.
- Communication: To send you important updates about your reservations, respond to your messages, and (with your consent) send marketing communications.
Third-Party Services and Data Sharing
We use third-party services to operate our platform. These services may collect and process your data according to their own privacy policies. We share data with the following categories of third-party services:
Authentication Services
- Clerk: We use Clerk for user authentication and account management. Clerk processes your email, password (encrypted), and authentication tokens. View Clerk's Privacy Policy
Payment Processing
- Stripe: We use Stripe to process payments and manage payouts to vehicle owners. Stripe processes payment card information, billing addresses, and transaction data. We never store full payment card numbers on our servers. View Stripe's Privacy Policy
Backend and Database Services
- Convex: We use Convex as our backend database and API service. Convex stores your user profile data, vehicle listings, reservations, messages, and other platform data. View Convex's Privacy Policy
Error Tracking and Analytics
- Sentry: We use Sentry for error tracking and performance monitoring. Sentry collects error logs, performance data, and session replays (with text and media masked). This service only operates if you consent to non-essential cookies. View Sentry's Privacy Policy
Email Services
- Resend: We use Resend to send transactional emails (verification emails, reservation confirmations, notifications). Resend processes your email address and email content. View Resend's Privacy Policy
File Storage
- Cloudflare R2: We use Cloudflare R2 to store vehicle images, profile photos, dispute documentation, and other user-uploaded files. View Cloudflare's Privacy Policy
We do not sell your personal information to third parties. We only share data as necessary to provide our services and as described in this policy.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform. You can manage your cookie preferences at any time by visiting our Cookie Preferences page.
Essential Cookies
These cookies are necessary for the website to function and cannot be disabled:
- Authentication Cookies: Used to maintain your login session and authenticate your identity (managed by Clerk).
- Session Cookies: Used to maintain your session state and preferences during your visit.
- Security Cookies: Used to protect against fraud and ensure platform security.
Non-Essential Cookies
These cookies require your consent and can be disabled:
- Error Tracking (Sentry): Used to identify and fix bugs and errors. Collects error logs, performance data, and session replays (with sensitive data masked). Expires: Session-based or as configured by Sentry.
Managing Cookies
You can control cookies through your browser settings or by using our Cookie Preferences page. Note that disabling essential cookies may impact your ability to use certain features of our platform.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
- Account Information: Retained while your account is active and for a reasonable period after account closure to comply with legal obligations and resolve disputes.
- Transaction Records: Retained for at least 7 years to comply with financial and tax regulations.
- Vehicle Listings: Retained while your account is active. Deleted upon account closure or at your request.
- Messages: Retained while your account is active. May be retained for a limited period after account closure for dispute resolution.
- Error Logs: Retained for up to 90 days (if you consent to error tracking).
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit using SSL/TLS
- Secure authentication and authorization systems
- Regular security assessments and updates
- Access controls limiting data access to authorized personnel
- Secure payment processing through PCI DSS compliant services
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights and Choices
You have certain rights regarding your personal information:
- Access: You can access and review your personal information through your account settings.
- Correction: You can update or correct your personal information at any time through your account settings.
- Deletion: You can request deletion of your account and associated data by contacting us. Note that we may retain certain information as required by law or for legitimate business purposes.
- Cookie Preferences: You can manage your cookie preferences here.
- Marketing Communications: You can opt-out of marketing emails by using the unsubscribe link in emails or updating your preferences in account settings.
Children's Privacy
Our service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights regarding your personal information, or have concerns about our data practices, please contact us at:
Email: support@renegaderace.com
RaceRentals, LLC
5540 Centerview Dr Ste 204
PMB 914045
Raleigh, North Carolina 27606-8012 US